Security Operations · Flagship service
Managed SOC
Your security. Your infrastructure. Our expertise.
15 min
P1 response SLA
2 hrs
P1 containment SLA
24/7
Certified analyst coverage
The landscape
What companies are facing right now
Smarter cyber threats
Attackers now use AI-driven tactics, zero-day exploits, and social engineering to breach defenses faster than ever.
Expanding attack surface
Cloud systems, remote work, and connected devices have exploded the number of entry points.
Overloaded teams
IT and security teams struggle with alert fatigue, tool sprawl, and limited 24/7 visibility.
Compliance pressure
Meeting ISO 27001, GDPR, and PCI DSS requirements has become a constant challenge.
Longer dwell time
Threats often remain undetected for weeks — turning minor incidents into costly breaches.
Delivery models
One SOC. Three ways to run it.
The workflow, the platform, and the discipline are the same in every model — the only difference is who operates it. Most clients start with SOC as a Service; the deeper your own team, the more you can share the load.
Fully managed
Most chosenSOC as a Service
We run it all, from our SOC.
A fully outsourced, cloud-delivered SOC on subscription — our watch floor, our full stack (SIEM, SOAR, EDR, threat intel, AI automation), our certified analysts. No infrastructure to buy, no team to hire.
Who runs it
Zentara runs everything, end to end.
Best for
Mid-scale organizations facing enterprise-grade threats without enterprise budgets or teams.
Shared / hybrid
Co-Managed SOC
We share the watch with your team.
A shared model that fits how your team already works — you cover business hours or L1/L2, we cover nights, weekends, and L3 depth. Any split works, with detection engineering and joint incident command layered on top.
Who runs it
You and Zentara operate together, by an agreed split.
Best for
Organizations and MSSPs with a capable day-shift team but gaps in after-hours or specialist depth.
Your SOC, our analysts
SOC Staff Augmentation
Our certified analysts, embedded in your SOC.
We place vetted, certified analysts (CEH, CIHE, Security+) into your security operation under your command structure — with Zentara L3 escalation behind them. Transparent manday rates, aligned to INKINDO standards.
Who runs it
You run the SOC and keep control; we supply the people.
Best for
Organizations that run their own SOC but can't hire the certified bench fast enough.
Need a SOC built and handed to you outright? That’s a different engagement — Turnkey SOC (Build-Operate-Transfer).
The problem
Building an internal SOC takes 18 months and Tier 2/3 analysts the market does not have. Meanwhile alerts pile up, dwell times grow, and regulators expect answers.
Track record
Operating dedicated and managed SOCs for national banks, telecom operators, and regional lenders.
Our approach
- 24/7/365 monitoring, detection, and response run by certified analysts (GCIA, GCIH, OSCP, CEH).
- Built on the ZX platform — full SIEM capability without the buildout, with behavioral analytics and AI-assisted triage.
- Infrastructure stays client-hosted where data sovereignty demands it — built for hybrid environments.
- Threat hunting included, not just alert monitoring.
- Monthly reporting on executive and technical tracks.
Methodology
The incident response workflow
Five stages, run the same way at 3 PM and 3 AM — from readiness to verified recovery.
Preparation
Build readiness and resilience before an incident occurs — asset onboarding, log integration, playbook alignment.
Detection & Analysis
Identify and confirm security incidents quickly and accurately — continuous correlation, behavioral analytics, L1–L3 triage.
Containment
Prevent threats from escalating or spreading within the environment, with pre-approved actions inside SLA.
Eradication
Eliminate the threat and ensure it cannot reoccur — root-cause closure, not reimaging and hoping.
Recovery
Return to full business operations with confidence, with verified restoration and lessons folded back into detection.
Inside the operation
People, process, and technology — one operational picture
Certified L1–L3 analysts on the ZX platform, correlating telemetry across cloud and on-premise estates from Jakarta. Your cybersecurity shouldn't sleep. That's why we don't either.
Hand off the watch
The fastest path to 24/7 coverage is our SOC, not your next hire
SOC as a Service puts our watch floor, platform, and certified analysts on your alerts from day one — no build, no bench to recruit. See it run against your environment.
Standards & frameworks
Every engagement is mapped to the regulations you answer to — so the evidence your auditors and regulators expect is a by-product of the operation, not a scramble.
What you receive
- 24/7 security monitoring & threat hunting
- Real-time alerting & incident triage
- Tiered SLA response — P1 acknowledged in 15 minutes, contained in 2 hours
- Analyst reports & threat summaries
Go deeper
Technical documentation
For the engineers and architects in the room — the full methodology, in writing.
FAQ
Common questions
Straight answers. If yours isn't here, ask us directly.
They're three ways to run the same operation. SOC as a Service is fully managed on our stack — the fastest path to 24/7 coverage with no build or bench to hire. Co-Managed shares the watch with your team (you cover day or L1/L2, we cover nights or L3). Staff Augmentation embeds our certified analysts into your own SOC while you keep control. Same workflow, same SLAs — the only difference is who operates it.
Scope a Managed SOC engagement
Send us your context — we'll respond with scope, method, and timeline. No generic pitch decks.